Retaining Valued EmployeesSAGE Publications, 2001-02-13 - 288 psl. How do you keep valuable employees from leaving? With employee turnover at a ten-year high in the tightest labor market in recent memory, human resource professionals face this challenge daily. This book briefly summarizes the current research in the area of employee turnover and provides practical guidelines to implement proven strategies for reducing unwanted turnover. Topics covered include differentiating between functional and dysfunctional turnover, job enrichment, employee selection, orientation programs, compensation practices, easing conflicts between work and home, social integration, and managing exiting employees. Separate chapters are devoted to using employee surveys to predict turnover and diagnose turnover causes and reducing turnover among special groups -- minorities and women. Hands-on interventions are described and illustrated with cases drawn from companies who have been successful in retaining personnel. The appendix includes two sample employee surveys. Human resource professionals, trainers, consultants, students, and researchers will find this a timely and helpful resource. |
Turinys
1 | |
Chapter 2 Job Enrichment | 31 |
Chapter 3 Realistic Job Previews | 46 |
Chapter 4 Socialization and Supervision | 66 |
Chapter 5 Employee Selection | 94 |
Chapter 6 Using Employee Surveys to Predict Turnover and Diagnose Turnover Causes | 118 |
Chapter 7 Compensation and Rewards | 153 |
Minorities and Women | 180 |
The Job Rating Form | 224 |
The Job Diagnostic Survey | 230 |
Scoring Key for the Job Diagnostic Survey and the Job Rating Form | 244 |
Job Characteristics Overall National Norms | 248 |
References | 249 |
268 | |
About the Authors | 277 |
Chapter 9 Managing Exiting Employees | 203 |
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