Retaining Valued Employees

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SAGE Publications, 2001-02-13 - 288 psl.
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How do you keep valuable employees from leaving? With employee turnover at a ten-year high in the tightest labor market in recent memory, human resource professionals face this challenge daily. This book briefly summarizes the current research in the area of employee turnover and provides practical guidelines to implement proven strategies for reducing unwanted turnover. Topics covered include differentiating between functional and dysfunctional turnover, job enrichment, employee selection, orientation programs, compensation practices, easing conflicts between work and home, social integration, and managing exiting employees. Separate chapters are devoted to using employee surveys to predict turnover and diagnose turnover causes and reducin
 

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Turinys

Chapter 1 How Turnover Can be Costly to Organizations
1
Chapter 2 Job Enrichment
31
Chapter 3 Realistic Job Previews
46
Chapter 4 Socialization and Supervision
66
Chapter 5 Employee Selection
94
Chapter 6 Using Employee Surveys to Predict Turnover and Diagnose Turnover Causes
118
Chapter 7 Compensation and Rewards
153
Minorities and Women
180
The Job Rating Form
224
The Job Diagnostic Survey
230
Scoring Key for the Job Diagnostic Survey and the Job Rating Form
244
Job Characteristics Overall National Norms
248
References
249
Index
268
About the Authors
277
Autorių teisės

Chapter 9 Managing Exiting Employees
203

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